Mary Maxim
Can you believe the screw ups continue???
The did not include the fiberfill that I had paid for when they shipped the order. I didn't realize this when I recieved the package because I didn't open it, I just sent it on to Orangeville.
I've sent a complaint and if I do not hear back by the end of tomorrow I'm going to call and speak to someone who could actually help me.
This better end soon.
UPDATE: Mary Maxim wrote me back. They claim the fiberfill was backordered, but they will ship it directly to Linda in Orangeville AND they have offered to reimburse me for the shipping I had to pay to redirect the original shipment! This is good news. This means I may be a repeat customer.
The did not include the fiberfill that I had paid for when they shipped the order. I didn't realize this when I recieved the package because I didn't open it, I just sent it on to Orangeville.
I've sent a complaint and if I do not hear back by the end of tomorrow I'm going to call and speak to someone who could actually help me.
This better end soon.
UPDATE: Mary Maxim wrote me back. They claim the fiberfill was backordered, but they will ship it directly to Linda in Orangeville AND they have offered to reimburse me for the shipping I had to pay to redirect the original shipment! This is good news. This means I may be a repeat customer.
posted by Deb at
8/23/2006 12:06:00 AM
